peso991 Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions govern all use of the peso991 platform, including peso991.org and any related mobile applications, APIs, or affiliated services operated by peso991. This Agreement is effective from the moment you create a peso991 account or, if earlier, from the moment you first access any part of the peso991 platform.

peso991 reserves the right to update, amend, or replace these Terms & Conditions at any time. Where material changes are made, peso991 will notify registered players via email or in-platform notification. Continued use of the platform following such notification constitutes acceptance of the revised terms. It is your responsibility to review this page periodically.

2. Eligibility

Access to and use of the peso991 platform is subject to the following eligibility requirements, all of which must be satisfied simultaneously:

• You must be at least 21 years of age. This is the minimum legal age for casino-style gambling in the Philippines as defined under applicable PAGCOR regulations. peso991 strictly enforces this requirement and will request valid government-issued identification during the Know Your Customer (KYC) verification process.
• You must be physically located in a jurisdiction where online gambling is permitted under applicable law.
• You must not be a citizen or resident of any jurisdiction where accessing online gambling services is prohibited by law.
• You must not be an employee, director, officer, consultant, or immediate family member of any employee of peso991 or any of its affiliated companies, game suppliers, or technology partners.
• You must not be under self-exclusion from peso991 or any other PAGCOR-regulated gambling platform.
• You must have full legal capacity to enter into a binding contract under Philippine law.

3. Account Registration & Verification

Each individual may hold only one (1) peso991 account. Creating multiple accounts, or assisting another person in circumventing the one-account policy, constitutes a serious breach of this Agreement and will result in permanent suspension of all associated accounts and forfeiture of all balances therein.

During registration you are required to provide accurate, complete, and current information including your legal name, date of birth, Philippine mobile number, and a valid email address. peso991 reserves the right to request documentary verification of any information provided at any time, including but not limited to:

• Government-issued photo identification (SSS ID, PhilHealth ID, Driver's License, Passport, or UMID)
• Proof of residential address (utility bill, bank statement dated within 90 days)
• Proof of payment method ownership (screenshot of GCash or Maya account, bank statement)

Accounts that fail to complete KYC verification within 30 days of registration, or that provide false or misleading information, may be suspended pending verification or permanently closed at peso991's sole discretion.

You are solely responsible for maintaining the confidentiality of your peso991 login credentials. You must immediately notify peso991 support if you suspect unauthorised access to your account. peso991 shall not be liable for any losses arising from your failure to maintain account security.

4. Deposits & Withdrawals

All financial transactions on peso991 are conducted in Philippine Pesos (PHP / ₱). The following conditions apply to all deposits and withdrawals:

• Deposits: The minimum deposit amount is ₱100. Deposits are generally credited to your peso991 wallet instantly for GCash and Maya, and within 1–3 banking hours for bank transfer methods (BPI, BDO, Metrobank).
• Withdrawals: The minimum withdrawal amount is ₱200. peso991 processes withdrawal requests within 24 hours of submission. GCash and Maya withdrawals are typically completed within 10–30 minutes of processing. Bank transfers may take 1–3 banking days.
• Payment Method Matching: Withdrawals must be returned to the same payment method used for the original deposit, unless an exception is approved by peso991 customer support following identity verification.
• Fees: peso991 does not charge processing fees on standard GCash, Maya, or GrabPay transactions. Third-party fees imposed by financial institutions are outside peso991's control and are the player's responsibility.
• Wagering Requirements: Bonus funds are subject to wagering requirements as specified in individual promotion terms. Deposits made using bonus funds may be withheld until applicable wagering requirements are met.

peso991 reserves the right to delay withdrawal processing pending completion of identity verification, compliance with anti-money laundering procedures, or investigation of suspected fraudulent activity. Any funds determined to be the proceeds of fraud, money laundering, or other prohibited conduct will be forfeited and reported to the appropriate Philippine authorities.

5. Bonuses & Promotions

peso991 offers various bonuses and promotional incentives to eligible players. The following general conditions apply to all bonuses unless otherwise specified in the individual promotion terms:

• Bonuses are available to registered, verified peso991 accounts only. One bonus per household, IP address, and device.
• All bonuses are subject to wagering requirements. The specific wagering multiplier, eligible games, and time limits for each bonus are stated in the respective promotion page.
• Games contribute differently to wagering requirements. Live casino games and certain table games may contribute at a reduced rate (e.g., 10%) compared to slots (typically 100%). Specific contribution rates are listed in the bonus terms.
• peso991 reserves the right to cancel, modify, or withdraw any bonus or promotional offer at any time, with or without notice, where there is evidence of abuse, fraud, or violation of these Terms.
• Bonus funds are non-transferable and have no cash value until wagering requirements are fully met.
• Players who deposit using certain payment methods may be ineligible for specific bonuses as detailed in the individual promotion terms.

6. Betting Rules

All bets placed on peso991 are subject to the specific rules of the relevant game or sports market, as published on the platform. General betting conditions include:

• Bets are final once confirmed. peso991 does not accept requests to cancel or modify confirmed bets, except where an error by peso991 is demonstrably the cause of the erroneous bet.
• peso991 reserves the right to void any bet placed at incorrect odds due to a technical error, manifest pricing error, or data feed failure.
• Maximum bet and payout limits apply per game and per player. These limits are displayed within the relevant game interface and may be modified for VIP players at peso991's discretion.
• In the event of a dispute regarding the outcome of any game or sporting event, peso991's decision — made by reference to official game providers and sports data feeds — shall be final and binding.

7. Prohibited Conduct

The following conduct is strictly prohibited on the peso991 platform. Violation may result in immediate account suspension, forfeiture of funds, and referral to law enforcement or PAGCOR:

• Using the platform if you are under 21 years of age
• Providing false, misleading, or fraudulent identification or account information
• Opening or operating multiple accounts on peso991
• Collusion with other players in any game or tournament
• Use of software, bots, artificial intelligence, scripts, or automated tools to gain an unfair advantage
• Exploiting software errors, glitches, or vulnerabilities in any peso991 game or platform feature
• Any form of money laundering, structuring, or use of peso991 to process funds of illegal origin
• Chargebacks or fraudulent reversal of any legitimate deposit transaction
• Harassing, threatening, or abusing peso991 staff or other players via any communication channel

8. Intellectual Property

All content on peso991.org — including but not limited to text, graphics, logos, game assets, software code, and audio-visual elements — is the property of peso991 or its licensed suppliers and is protected by applicable Philippine and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial gaming purposes. Any reproduction, distribution, modification, or commercial use of peso991 content without prior written authorisation is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, peso991's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim.

peso991 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including loss of winnings, data, or goodwill, whether based in contract, tort, or otherwise, even if peso991 has been advised of the possibility of such damages.

peso991 does not guarantee uninterrupted, error-free access to the platform. Scheduled and emergency maintenance windows may temporarily affect platform availability. peso991 is not liable for losses caused by force majeure events, including natural disasters, power outages, telecommunications failures, or government actions.

10. Account Suspension & Closure

peso991 reserves the right to suspend or close any account, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms & Conditions
• Failure to complete KYC verification within the required period
• Suspected or confirmed fraudulent activity, money laundering, or prohibited conduct
• Regulatory requirement or instruction from PAGCOR or another competent authority
• Player request for self-exclusion or account closure

Upon account closure, any remaining balance (net of bonus funds subject to unfulfilled wagering requirements) will be returned to the player's verified payment method within 14 business days, subject to completion of outstanding KYC requirements and compliance checks.

11. Responsible Gaming

peso991 is committed to promoting responsible gaming among all Filipino players. The platform provides the following tools, accessible from your account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your peso991 account.
• Loss Limits: Set a maximum amount you are willing to lose over a defined period.
• Session Time Limits: Configure automatic session reminders and cut-offs to manage time spent on the platform.
• Self-Exclusion: Request temporary (30-day minimum) or permanent exclusion from the peso991 platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

If gambling is negatively affecting your financial situation, mental health, or relationships, please visit the peso991 Responsible Gaming page immediately. External assistance is available through the NCMH Crisis Hotline at 1553 (free, available 24/7).

12. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. peso991 operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR).

In the event of a dispute between a player and peso991, the player should first contact peso991 customer support via live chat or email to seek an informal resolution. If the dispute cannot be resolved informally, it may be escalated to PAGCOR through its official complaints process. Both parties agree to cooperate fully with any regulatory investigation or mediation process initiated by PAGCOR.

13. Amendments to These Terms

peso991 reserves the right to amend these Terms & Conditions at any time. Where amendments are material, registered players will be notified by email or in-platform notification at least 7 days before the changes take effect, except where immediate amendment is required by law or PAGCOR regulation. The current version of the Terms & Conditions is always available at peso991.org/terms-conditions. The date of the most recent revision is displayed at the top of this page.

14. Contact Information

If you have questions about these Terms & Conditions or any aspect of your peso991 account, please contact us through the following channels:

• Live Chat: Available 24/7 directly on peso991.org — average response time under 5 minutes
• Email: [email protected] — responses within 24 hours on business days

Please note that peso991 does not provide legal advice. For legal matters arising from the use of the platform, you should consult an independent legal professional qualified in Philippine law.